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任务型阅读（共10个小题，每小题1分，满分10分）
All company leaders will face major business decisions throughout their time as the heads of their organizations. Difficult decisions related to activities such as M&A, leadership changes, restructuring, and massive growth plans will directly impact the company's employees.
If you've already established trust with your workforce, you can significantly minimize potential negative impacts and make sure your employees will buy into your decisions, even if they don't necessarily agree with them. But earning their faith takes time. As a leader, you are trusted only to the degree that people believe in your ability, consistency, and commitment to deliver. The good news is that there do exist some strategies to help you earn confidence.
Instill trust through an employee engagement program
By encouraging consistent feedback and establishing an honest environment, employees will trust the direction and information you give them. Create a highly engaged culture by prioritizing real-time recognition, continuous feedback, and ongoing goal-setting.
Change and react with meaningful conversations. You've likely had to adjust your business plan in the middle of the year. Real-time, continuous communication helps you keep employees in the loop and adjust to expectations as your organization's needs change.
Giving timely feedback is the most effective way to communicate expectations. Not only that, but saving your big praise until the end of the year isn't just ineffective—it makes it more difficult to deliver.
Ongoing goal-setting can help people understand where their contributions fit within the organization and where they need to aim. Better yet, these can be transparent across the organization so everyone is held accountable for the outcomes and behaviors that drive your business and cultural success.
Gather and measure sentiment (情感) during times of change
Part of the difficulty in making tough business decisions is that leaders don't want to surprise or disappoint employees. Think about the last time you made a major company-wide announcement. Did you know if employees were happy? Were they shocked? Or even worse, did you have no insight into their reactions at all? If you regularly measure employee sentiment through real-time pulse surveys—especially during times of change—you can more accurately pinpoint reactions and cope with issues immediately. The results of these pulse surveys empower your leadership team to be more forthcoming, moving forward, earning the trust of employees and strengthening a transparent company culture.
If there is a strong link between employees and managers to the goals of the organization, the vision and values of the company will be embraced by all.
At the end of the day, the mindset shouldn't be about how you can make tough decisions easier, but how you can make those decisions in a way that won't negatively impact your employees or your organization's objectives. Create a cooperative feedback culture, and when the time comes to make difficult decisions, you know that with your team's insights in mind and trust in the leadership, the decision will be accepted willingly.
56.【答案】approval/acceptance
【解析】考查细节理解。根据第二段中的“If you've already established trust with your workforce, you can significantly minimize potential negative impacts and make sure your employees will buy into your decisions, even if they don't necessarily agree with them."如果你在员工中建立了信任,就可以大为减少潜在的负面影响,还有信心认为即使员工不认同,至少也会接受。名词所有格后接名词, 故填approval/acceptance。
57.【答案】committed/devoted/dedicated
【解析】考查细节理解。根据第二段中的 "As a leader you are trusted only to the degree that people believe in your ability, consistency, and commitment to deliver."身为领导者,只有充分展示出能力、言行一致、诚信待人、信守承诺,才能获得信任。此处形容词作表语,因此填committed/devoted/dedicated.
58.【答案】rely/depend/count
【解析】考查信息归纳。根据右边方框的内容可知,是所依赖的战略。rely/depend/count on固定短语“依赖，依靠”, 故填rely/depend/count.
59.【答案】Involve/Engage
【解析】考查细节理解。根据标题“Instill trust through an employee engagement program”通过培养员工敬业态度建立信任,这是一个祈使句,故填Involve/Engage。
60.【答案】adjustments/changes
【解析】考查细节理解。根据Instill trust through an employee engagement program部分中的“Real-time, continuous communication helps you keep employees in the loop and adjust to expectations as your organization's needs change."此时跟员工保持沟通就会有助于维护稳定,也能推动员工根据企业情况调整预期。可知及时和持续的沟通是必要的,因为对你的业务计划可能会进行适当的调整。故填adjustments/changes。
61.【答案】delay
【解析】考查细节理解。根据Instill trust through an employee engagement program部分中的"Giving timely feedback is the most effective way to communicate expectations. Not only that, but saving your big praise until the end of the year isn't just ineffective- it makes it more difficult to deliver." 及时反馈是最有效的沟通方式。此外,把你的赞美留到年底不仅收效甚微,还增加了沟通的难度。可知实时反馈对沟通期望很有价值,迟迟不给予表扬将使它更难兑现。故填delay。
62.【答案】aware/conscious
【解析】考查细节理解。根据Instill trust through an employee engagement program部分中的“Ongoing goal-setting can help people understand where their contributions fit within the organization and where they need to aim."持续设定目标可以帮助员I找到自已最适合担任的岗位,明确奋斗方向。可知设定目标可以让员工意识到他们的目标是什么。此处形容词作宾语补足语, aware/conscious of意识到”, 故填aware/conscious.
63.【答案】handle/address/approach/tackle
【解析】考查细节理解。根据Gather and measure sentiment (情感) during times of change部分中的"If you regularly measure employee sentiment through real-time pulse surveys- especially during times of change- you can more accurately pinpoint reactions and cope with issues immediately.”及时做做满意度调查、把握员工的态度,尤其是在变动期间,从而更精准地预判员工的反应,出现问题立即解决。可知定期摸摸员工的情绪可以帮助你了解他们的反应以便你能立即处理问题。故填动词handle/address/approach/tackle.
64.【答案】achieve/attain/reach
【解析】考查细节理解。根据Gather and measure sentiment (情感) during times of change部分中的" If there is a strong link between employees and managers to the goals of the organization, the vision and values of the company will be embraced by all."倘若员工和管理者能为了实现企业的目标而紧密团结,企业的愿景和价值观就会被广泛接受。achieve/attain/reach one's goal“实现目标,完成目标”, 故填achieve/attain/reach。
65.【答案】positive
【解析】考查信息归纳。根据最后一 段中的“Create a cooperative feedback culture, and when the time comes to make difficult decisions, you know that with your team's insights in mind and trust in the leadership, the decision will be accepted willingly."只要建立了协同反馈的企业文化,领导者今后在做艰难决策时,会很清楚员工的想法,又拥有员工的充分信任,公司上下积极接受决策便会顺理成章。可知重要的是你的决定对组织目标的积极影响,建立合作反馈文化。故答案为positive。
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